Placing Your First Order: A Step-by-Step Guide
Samrat
Last Update il y a 3 mois
Welcome to the Softsasi community! We have designed our ordering process to be as fast and secure as the software we build. Whether you are launching a new landing page or subscribing to an ERP module, this guide will walk you through the checkout process, from selecting your plan to your first kickoff meeting.
Once you have found your desired service in the Service Catalog:
- Click the "Get Started" or "Buy Now" button on the plan that fits your budget.
- You will be redirected to the Project Configuration page.
2. Configuring Your Project Requirements
To ensure we build exactly what you need, we ask a few clarifying questions during the order process:
- Domain Choice: Do you have a domain, or do you want us to register one for you?
- Timeline: When is your ideal launch date?
- Special Instructions: Add any specific notes (e.g., "Must integrate with my existing Mailchimp account").
3. The Secure Checkout Process
Softsasi uses PipraPay, our high-security payment gateway, to handle all transactions.
Payment Methods Supported:- Mobile Wallets: Bkash, Nagad, Rocket.
- Credit/Debit Cards: Visa, Mastercard, AMEX.
- Bank Transfer: For enterprise orders.
- Crypto: Available for international clients on specific plans.
Verification:
After clicking "Pay Now," you will receive an OTP (One-Time Password) from your bank or wallet provider. Once verified, the Softsasi system instantly generates your invoice.
4. What Happens After Payment?
The moment your payment is confirmed, the Softsasi "Automation Engine" begins work.
- Workspace Activation: Your Project Workspace is instantly created.
- Kanban Setup: A pre-made project roadmap appears in your Kanban board with the first "To-Do" tasks assigned to our team.
- Support Chat: You will see a notification in your dashboard chat introducing your dedicated project manager.
- Email Confirmation: You will receive a summary of your order and a digital receipt for your records.
5. Security of Your Transaction
[!IMPORTANT] PCI Compliance: We never store your credit card or wallet PINs on our servers. All sensitive data is handled directly by the encrypted banks through PipraPay. Your financial data is 100% safe.6. Managing Order Failures
If your payment is declined:
- Check Your Balance: Ensure your wallet or card has sufficient funds.
- Daily Limits: Some mobile wallets have a daily transaction limit.
- Contact Support: If the failure persists, open the live chat widget. Our billing team can manually verify transactions if needed.
7. Summary
Placing an order at Softsasi is the first step in your digital success story. By combining a transparent checkout with an instant project kickoff, we ensure that your development journey starts without a single day of delay.
Ready to build? Place your first order now and see your project come to life.